In compliance with the provisions of the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, regarding the personal data provided, Gorlan India (the “COMPANY”) informs the user (the “USER”) that the personal data provided voluntarily to the COMPANY or its employees shall be processed automatically and included in a personal data file created and kept under the company’s responsibility.

WHO IS THE DATA CONTROLER?

• Holder: Gorlan India
• Address: 24, Textool Feeder Industrial Estate, Ganapathy, Coimbatore, Tamil Nadu 641006, India
• Telephone: +91 422 437 6841
• Email: india@gorlan.com
• GST Number: 33AAACG9934A2ZX

FOR WHAT PURPOSES SHALL WE PROCESS YOUR PERSONAL DATA?

1. To respond to queries, requests, or suggestions made through the contact form, corporate email accounts, or any other means of communication.
2. To manage contracting, invoicing, and guarantee the contracted services.
3. To manage postings on our blog and social media.
4. To provide access to our private customer area.
5. To maintain a commercial relationship with the user, improve commercial relations, carry out statistical studies, and customize services.
6. To send electronic communications about news and updates on the products and/or services provided, unless otherwise indicated by the user or unless the user revokes their consent.
7. To send commercial information (newsletters) about products, services, and news related to our professional activity with the user’s consent.
8. To send promotions, offers, technical, commercial, or advertising communications, event invitations, or commemorations via email, postal mail, or social media, unless opposed by the user.
9. If the user submits a CV or registers for job offers, we will process their data to evaluate job applications and, if necessary, take actions for selection and recruitment.
10.  To comply with legally established obligations, including fraud prevention and compliance with contractual obligations.

WHAT DATA CATEGORIES ARE PROCESSED?

Gorlan India shall process the data provided by the user, which may include:
● Identifying data: name, surname, personal ID, passport, legal identification document, postal address, email address, zip code, telephone number.
● Academic and professional data: qualifications, professional experience, memberships in professional associations (for recruitment purposes).
● Electronic communication metadata.
● Commercial information data.
● Economic, financial, insurance, and banking data.
Providing certain personal data is mandatory, and failure to provide it may prevent the requested services from being carried out. Users guarantee that the data provided is true, accurate, complete, and updated.

WHAT IS THE LEGITIMACY OF DATA PROCESSING?

1. For responding to queries or requests, data processing is based on the user’s consent and our legitimate interest in responding to potential customers.
2. For managing service contracts, payments, invoicing, and related services, processing is necessary for contract execution.
3. For managing blog or social media postings, processing is based on our legitimate interest and the user’s consent.
4. For access to private customer areas, processing is based on user consent when creating an account.
5. For sending product/service updates, processing is based on our legitimate interest in accordance with applicable regulations.
6. For periodic commercial communication (newsletters), processing is based on user consent.
7. For recruitment and job applications, processing is based on the user’s consent.
8. For legal obligations and fraud prevention, processing is necessary to comply with legal requirements.

HOW LONG SHALL DATA BE KEPT?

Gorlan India shall keep personal data for five years after the last commercial relationship or communication with the user, or as long as necessary to fulfill the purposes for which the data was collected. Data provided for job applications shall be retained for two years from the last update.

WHAT SECURITY MEASURES DO WE IMPLEMENT TO PROTECT YOUR DATA?

Gorlan India is committed to the protection of personal data, privacy, and cybersecurity. We implement necessary technical and organizational security measures to prevent loss, manipulation, disclosure, or unauthorized access to personal data.

USERS’ RIGHTS

What rights does the data subject have?

Users have the following rights concerning their personal data:

1. Right of access
2. Right of rectification or suppression
3. Right to limit processing
4. Right to portability
5. Right to object
6. Right to revoke consent

To exercise these rights, users can send a request to:
● Address: Gorlan India, 24, Textool Feeder Industrial Estate, Ganapathy, Coimbatore, Tamil Nadu 641006, India
● Email: india@gorlan.com

For further information about your rights, we suggest you visit the website of the Spanish Data Protection Agency.

The user may exercise these rights by sending a written request to the following address: Pronutec S.A.U., Parque Empresarial Boroa Parcela 2C-1 48340 – Amorebieta – Vizcaya – Spain, or by sending an e-mail to the following address: info@pronutec.com, with the following details: name and surname, address or e-mail for notification purposes, official identification document (personal ID, passport or similar), specific claim giving rise to the request, date, and signature of the interested party.

Users may also file complaints with the Data Protection Authority in India, the Ministry of Electronics and Information Technology (MeitY), or other relevant bodies.

ORIGIN OF THE DATA

All the data collected is provided by the data subject.